---
title: Change product options: quantities, sizes and colours
description: Customers can raise or lower a quantity, or swap an item for another size or colour of the same product, from their order page. Raising a quantity shows exactly what it will cost, in your store's c...
canonical: https://tacey.app/changelog/change-product-options-quantities-sizes-and-colours-2026-09-28
published: 2026-09-28T00:00:00.000Z
updated: 2026-10-19T16:15:27.981Z
category: feature
---
# Change product options: quantities, sizes and colours

Customers can raise or lower a quantity, or swap an item for another size or colour of the same product, from their order page. Raising a quantity shows exactly what it will cost, in your store's c...

Customers can raise or lower a quantity, or swap an item for another size or colour of the same
product, from their order page. Raising a quantity shows exactly what it will cost, in your store's
currency, before anything is charged, and a customer who raised it by mistake can lower it again
straight away. Lowering a quantity refunds the difference. Tacey checks your real stock before
offering a swap, a swap keeps any quantity the customer already reduced, and a refusal explains
itself in plain words. Reducing or removing items is a switch you can turn off. An order can never
be reduced to nothing (the customer is pointed to cancelling instead), and an order containing a
subscription item is refused rather than edited.