---
title: New stores start on Ask me first when a customer removes an item
description: A store that installs Tacey now starts with Ask me first selected for When a shopper removes an item. The customer's removal reaches you as a request, and nothing is removed or refunded until you a...
canonical: https://tacey.app/changelog/new-stores-start-on-ask-me-first-when-a-customer-removes-an-item-2026-10-20
published: 2026-10-20T00:00:00.000Z
updated: 2026-11-02T19:14:47.837Z
category: improvement
---
# New stores start on Ask me first when a customer removes an item

A store that installs Tacey now starts with Ask me first selected for When a shopper removes an item. The customer's removal reaches you as a request, and nothing is removed or refunded until you a...

A store that installs Tacey now starts with Ask me first selected for When a shopper removes an item.
The customer's removal reaches you as a request, and nothing is removed or refunded until you
approve it, which keeps your say over every item a customer takes off. A store that installed
earlier keeps the choice it already has. Address, contact and note changes still apply at once.