---
title: Your customer's order page keeps loading on a slow connection
description: When a customer opens their order status page on a slow phone or a weak connection, Tacey's editing tools now keep waiting for Tacey's answer and then appear, instead of reporting that they could n...
canonical: https://tacey.app/changelog/your-customers-order-page-keeps-loading-on-a-slow-connection-2026-10-30
published: 2026-10-30T00:00:00.000Z
updated: 2026-11-02T19:14:47.837Z
category: improvement
---
# Your customer's order page keeps loading on a slow connection

When a customer opens their order status page on a slow phone or a weak connection, Tacey's editing tools now keep waiting for Tacey's answer and then appear, instead of reporting that they could n...

When a customer opens their order status page on a slow phone or a weak connection, Tacey's editing
tools now keep waiting for Tacey's answer and then appear, instead of reporting that they could not
load while the answer was still on its way. If the tools still have not loaded after a longer wait,
the customer sees a card with a Try again button. When a customer reviews an added item, the Review
the amount button and the confirm buttons now show that they are working, and pressing a confirm
button twice does not send the change twice.