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Order Confirmation Email Preview

See exactly what your customers get when Tacey catches a problem with their order - side-by-side with the standard Shopify confirmation. Pick a real-world scenario.

Standard Shopify confirmation

Thank you for your order!

Order #1042 confirmed.

Items

Linen Throw Blanket$87.50

Shipping to

Sarah Chen
243 W 60th St
New York, NY 10023
United States

Sent automatically - no merchant review.

Tacey AI agent

~30s after checkout

Quick fix needed for your order

Hi Sarah, I'm Tacey - the AI agent that checks every order for the shop you just bought from.

What I noticed

I held this for review - the shipping address is missing an apartment number.

Order

#1042 · Linen Throw Blanket · $87.50

Takes ~10 seconds. Auto-saves back to your order.

If I don't hear from you in 24 hours, I'll let the merchant know.

The vanilla Shopify confirmation is what every store sends today - clean, branded, but blind to the address problem on this order. The Tacey-style fix email is what the customer gets ~30 seconds after checkout when we catch something off - first-person, specific to the actual issue, with a one-click fix link. Customers respond to fix emails ~62% of the time within the first 12 hours.

What this tool does

See exactly what customers receive when Tacey catches a problem with their order

Eight real-world scenarios shown side by side: the standard Shopify order confirmation vs the Tacey AI Agent fix-page email. Each scenario shows the exact email content, sender identity, response options, and what happens next. Pick a scenario from the dropdown to see how Tacey handles missing apartment numbers, freight forwarder addresses, ZIP / city mismatches, undeliverable addresses, and more.

How to use it

Browse the eight scenarios

  1. 1

    Pick a scenario from the dropdown - missing apartment number, undeliverable address, freight forwarder, ZIP / city mismatch, ambiguous address, etc.

  2. 2

    Read the standard Shopify confirmation on the left (what the customer would have received with no validation).

  3. 3

    Read the Tacey fix email on the right (what the customer receives instead - same brand, friendly tone, secure correction link).

  4. 4

    Notice what's NOT in either email: no jargon about webhooks, APIs, or AI. The customer just sees a clear ask and a button.

Merchant tips

What this preview shows that screenshots can't

  • Tacey's email is sent FROM your store domain on Agent and Commander plans. Customers see your brand, not a third party.

  • The fix email is fully template-customizable: subject, greeting, body, CTA button text, footer. 7 tone presets (Professional, Friendly, Personal, Playful, Motivational, Roast, Angry).

  • Every fix email includes a secure 48-hour link that ONLY this customer can use. No public fix URLs, no token reuse risk.

  • The customer can confirm 'address is correct' with one click directly from the email - no need to load a page if they didn't make a mistake.

When to use this

When to share this preview

Internal stakeholder review

Show your support / fulfillment team what customers will see before you flip Tacey to live mode.

Brand team approval

Share the preview with whoever owns email brand voice - they can validate tone before any customer receives one.

Educating new team members

New hires understand the customer experience faster from this preview than from any documentation.

What you get out

Side-by-side rendering of both emails

Pixel-accurate rendering of what Shopify sends by default vs what Tacey sends when an order has a problem. Eight scenarios cover the most common address issues. The Tacey side shows brand-customized content - colors, fonts, greeting, CTA - exactly as a real merchant configuration would render it.

Want the full picture?

Tacey runs this on every order, automatically.

This tool gives you a one-off snapshot. Tacey watches every order the moment it's placed, catches problems before they ship, and recovers customers without you lifting a finger.

Install Free on Shopify

Continuous

Every order checked the moment it's placed - not just when you remember to run the calculator.

Automatic

Bad addresses fixed before they ship. Customers contacted without you lifting a finger.

Compounding

Trusted addresses learned over time. Repeat customers skip checks. Faster fulfillment, fewer reships.

Other free tools

Run the rest of the math

Profit Margin

Margin, markup, and gross profit - the three numbers every operator should know cold.

Conversion Rate

Conversion rate + revenue per visitor + monthly revenue from your traffic and order data.

Cart Abandonment

How much revenue you're leaving on the table - and what 10–20% rescue rates would recover.

CAC / LTV

Acquisition cost vs lifetime value. Healthy ratios, payback period, and what your ad math actually says.

Address Validator

Paste a shipping address, get instant deliverability + suggested fix. The tool we built for ourselves.

Bad-Address ROI

Plug in your monthly orders and undeliverable rate. See exactly what bad addresses cost you.

Free Shipping Threshold

Recommended threshold + projected lift in average order value, from your AOV distribution.

Agentic Readiness

Score your Shopify store 0-100 across the 11 fields AI shopping agents check before recommending products in chat.

App Stack Detector

Paste any Shopify URL, see which apps it has installed across reviews, email, loyalty, subscriptions, and 14 more categories.

Carrier Fee Estimator

How much you're losing every month to FedEx + UPS address-correction fees. The four-figure leak buried in your carrier invoices.

Address Type Detector

PO Box, freight forwarder, commercial, or residential? Get the type, the fraud signal, and which carriers actually serve it.

Theme Detector

Paste any storefront URL, find out which Shopify theme it uses (and which version).

Sales Estimator

Directional estimate of how active a Shopify store is, based on public catalog data.

Speed Test

Mobile-first performance scorecard plus the Top 3 Shopify-specific fixes - each linked to the exact Shopify Admin page where you'd apply it.

Search Quality Tester

Paste your store URL + a customer query. AI judges each search result for relevance and flags missing keywords + ranking issues.

Product Lookup

Cross-merchant pricing comparison. Paste a product name or URL, see who else sells it across Shopify and their prices.

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Tool slug: order-email-preview

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