tacey.
Install on Shopify
FEATURE

SMS and Voice escalation

If a customer doesn't fix their address within your hold window, Tacey can escalate via SMS (Agent+) or AI-driven voice call (Commander).

All A2P 10DLC compliant. Automatic carrier compliance handling, opt-out support, and smart timing (no 3am calls).

← Customer fix page, international supportCustom Rules (Commander) →
All release notes

Every order on your store, automatically. Try Tacey free for 14 days.

Install on Shopify