PRIVACY
Ask us to access, correct, erase or export the merchant account or website data we hold about you, or to opt you out of marketing. We confirm your email address before we act on anything.
IF YOU ARE A SHOPPER
If you bought something from a store that uses Tacey and this is about your order or your shipping address, this form is not the right place. That data belongs to, and is controlled by, the merchant you ordered from, so contact them directly. Shopify already sends us the three mandatory privacy-request webhooks automatically when a merchant or their customer asks, so nothing needs to be filed here for that to work.
This form is for merchant account data (if you run a store that installed Tacey) or website and marketing data (if you visited tacey.app, requested a demo, or subscribed to updates): the data Tacey controls directly.
We aim to respond within one month, as required under GDPR Article 12(3).
Prefer email? Write to hello@taceysupport.app.