tacey.
Install on Shopify

HELP & RECORDS

Announcement bar. One line, at the top of the order page.

Orders placed this week ship on Monday. A shipping delay. A holiday cut-off. This tool puts one short message at the top of the thank you and order status pages, where your customer is already looking.

Install on ShopifyAll features
14-day free trial on every plan.
WHERE YOUR CUSTOMER SEES ITOn the Thank you page and the Order status page, in the Tacey editing tools block.
MONEYNo money moves, and nothing about the order changes.
PLANSOn every plan. Plans differ by order volume only.

What your customer sees. Step by step.

  1. You write one short line, up to 160 characters, and choose which pages show it.
  2. Your customer sees it at the top of the thank you page, the order status page, or both. It is not a button and asks nothing of them.
  3. Customers in a language you wrote the message for read it in that language. Everyone else reads your main message.

What you control. Set in Tacey, per store.

These are the settings on this tool's page in Tacey, in the words the app uses. Where a setting has a default, it is stated.

MessageOne short line, up to 160 characters. Your customer reads it exactly as you write it.
Where it showsBoth pages (the default), the thank you page only, or the order status page only.
Your message in other languagesWrite the message yourself for any language you serve. Customers in a language you leave out read the main message.
Start showing and Stop showingOptional. Leave them empty to show the bar as soon as it is on and until you turn it off. Times are in your store's timezone.
LinkOptional. A web address that starts with https://, and the words your customer clicks, also per language. Anything that is not https:// is not saved, so no link shows.

What it refuses. And says so.

A tool that fails quietly is worse than one that says no. When an order does not qualify, your customer sees the real reason instead of a dead button.

  • Showing anything until you write a message. With no message, the bar draws nothing.
  • Saving a link that does not start with https://.

Questions about announcement bar

All features →
Does the customer do anything with it?
No. It is a notice. The customer reads it, and there is nothing to tap unless you add a link.
Does it depend on the edit window?
No. It is shown on the pages regardless of any order's edit window.
Can I schedule it?
Yes. Set a start and a stop time in your store's timezone, or leave them empty.
Does my customer see this automatically?
Not until you add Tacey's block to the two pages. In Shopify's checkout and customer accounts editor, choose Add block, then Tacey editing tools, and save, on both the Thank you page and the Order status page. Turning a tool on in Tacey does not place the block for you.
Is this tool on every plan?
Yes. Plans differ by how many orders you send through Tacey each month, never by which tools you get.

Works alongside. Each tool has its own page.

HELP & RECORDSAsk for helpA message from the order page straight to your inbox, with the customer's own address as the reply-to. Still there after the edit window closes.
HELP & RECORDSDownload invoiceThe receipt, any time, even after the edit window closes. Opened as a link or sent by email, your choice.
ADDRESS & CONTACTOrder notes & gift messagesA note for you, or a gift message for the person who receives the parcel. It works on orders the item tools will not touch.

See every tool. Combining two paid orders into one shipment is a separate action you take in your Shopify admin, covered on the order merge page.

Install it. Switch on the tools you want.

Install on ShopifyAll features
14-day trial, every plan. No setup call required.