All featuresThirteen things a customer can fix themselves.Address validationEvery address checked as the order lands.Order editingCustomers fix their own orders before it ships.UpsellsA free gift and Recommended for you on the thank you page.RemindersBring them back while the window is open.Order mergeCombine two paid orders before it ships.

OrderEditing.com Account Editor Triom Order Merger See all comparisons

All integrationsClaude, ChatGPT, Sidekick and what is coming next.SidekickAsk Shopify's assistant what Tacey recorded.ChatGPTAsk ChatGPT about your orders and address checks.ClaudeAsk Claude about your orders and address checks.

All toolsFree, no signup, and they run against public data.Address ValidatorPaste a shipping address. See whether it is deliverable, and what the correction would be.Address TypePO Box, freight forwarder, commercial or residential, and which carriers actually serve it.Agentic ReadinessThe 22 fields an AI shopping agent reads before it will recommend you, scored 0 to 100.App StackPaste any Shopify URL. See every app it runs, across reviews, email, loyalty and 14 more categories.Theme DetectorPaste a storefront. Find out which Shopify theme it runs, and which version.Store ActivityPaste a Shopify store URL. See its catalog size and how many products it added in the last 30, 90 and 365 days.Product LookupPaste a product name or URL. See who else sells it across Shopify, and at what price.

Pricing BlogResources

Help centerGuides for setting up and running Tacey.ChangelogWhat shipped, newest first.MCPConnect an assistant to your Tacey data.

Install on Shopify

Reporting

8 articles about Reporting from the Tacey Blog.

TOPICAll notes279 Shopify Operations71 Sales & Conversion46 Marketing & Growth42 Apps & Tools40 Customer Experience35 News & Updates45

ORDERNewest first Oldest first Shortest read

Reporting8 notes

Tacey blog cover: the headline "Shopify Analytics Gets App Events: What Marketers Can Now Track" in white on a dark background

News & UpdatesShopify Analytics Gets App Events: What Marketers Can Now TrackShopify now lets you see activity from your marketing and loyalty apps directly inside your analytics, offering a clearer view of the entire customer journey.5 November 202612 min read

Tacey blog cover: the headline "Shopify Bubble Maps: A Visual Guide to Finding Your Sales Hotspots" in white on a dark background

News & UpdatesShopify Bubble Maps: A Visual Guide to Finding Your Sales HotspotsDiscover where your sales are coming from with Shopify's new bubble map reports, a visual tool for finding your most profitable regions.3 November 202613 min read

Tacey blog cover: the headline "Shopify Returns vs. Exchanges: A Financial Guide to Protect Your Sales Data" in white on a dark background, beside a panel showing Shopify Returns versus Exchanges

Shopify OperationsShopify Returns vs. Exchanges: A Financial Guide to Protect Your Sales DataProcessing a Shopify exchange as a return can distort your sales data. Learn how to handle returns and exchanges without altering your total sales metrics.25 October 202613 min read

Tacey blog cover: the headline "The Unspoken Problem with Shopify Returns: Corrupted Sales Data" in white on a dark background

Shopify OperationsThe Unspoken Problem with Shopify Returns: Corrupted Sales DataProcessing returns and exchanges in Shopify can retroactively alter your historical sales data, making accurate reporting and forecasting difficult.16 October 202613 min read

Tacey blog cover: the headline "The 'Messy Integrations' Problem: How to Audit Your Shopify App Stack in 2026" in white on a dark background

Apps & ToolsThe 'Messy Integrations' Problem: How to Audit Your Shopify App Stack in 2026A bloated Shopify app stack costs you money and slows down your site; here is the process for auditing your tools, removing redundancies, and creating a more efficient store.11 October 202612 min read

Tacey blog cover: the headline "How Agentic Commerce Changes Shopify Analytics and Reporting" in white on a dark background

News & UpdatesHow Agentic Commerce Changes Shopify Analytics and ReportingAs AI agents begin to handle online shopping, the standard Shopify analytics dashboard is becoming obsolete; merchants must now track new metrics to understand this growing sales channel.10 October 202612 min read

Tacey blog cover: the headline "Shopify Analytics Annotations: A Practical Guide to Tracking the 'Why'" in white on a dark background

News & UpdatesShopify Analytics Annotations: A Practical Guide to Tracking the 'Why'Learn how to use Shopify's analytics annotations feature to add crucial context to your sales data and understand the story behind the numbers.3 October 202612 min read

Tacey blog cover: the headline "Shopify Analytics Just Changed: What the New Session Measurement Means" in white on a dark background

News & UpdatesShopify Analytics Just Changed: What the New Session Measurement MeansShopify's analytics changed in September 2026, altering how sessions are counted and affecting your store's key metrics.24 September 202613 min read

Tacey powers Shopify store owners, letting their customers fix their own orders on the Shopify thank you page. Address checks, edits, upsells, reminders and order merges, before anything ships.

Install on Shopify

ProductAll features Address validation Order editing Upsells Post-purchase offer Pre-Shipment Reminder Order merge Free tools

CompareOrderEditing.com Account Editor Triom Order Merger See all comparisons

IntegrationsAll integrations Sidekick ChatGPT Claude

CompanyAbout Pricing Contact Blog Partners

ResourcesHelp centre Changelog MCP

LegalPrivacy Policy Terms of Service DPA GDPR Subprocessors Trust Centre Cookie Policy Request your data

Every edit, offer and address check happens on the page Shopify already shows your customer. Nothing to install on your theme.

tacey.

Tacey is a Shopify app for order editing, address validation, a free gift and recommended products on the thank you and order status pages, and merging duplicate orders. Customers correct an address, swap a size, change a quantity, add a product, or cancel from the order page Shopify already sent them, inside the window you set. Merchants can combine two paid orders into one before it ships, with no second charge and no refund for its items. Every address is checked the moment the order lands, and every edit is written to a record with what it cost and who asked for it. Available on the Shopify App Store.

© 2026 ONDUTYOPS LLC. All rights reserved.Tacey is a product of ONDUTYOPS LLC, a Delaware limited liability company. Coastal Highway, Lewes, Delaware 19958, United States.hello@taceysupport.appShopify is a trademark of Shopify Inc. Tacey is an independent application listed on the Shopify App Store and is not affiliated with, endorsed by, or sponsored by Shopify Inc. Google and Google Maps Platform are trademarks of Google LLC. Cloudflare is a trademark of Cloudflare, Inc. All other trademarks are the property of their respective owners.